These Terms of Service (“Terms”) govern your use of the website provided by Palm Grove Social (“Palm Grove Social”, “PGS”, “we”, “us” or “our”), including all content, features, and services offered through the site (collectively, the “Site”). By accessing or using this Site, you agree to be legally bound by these Terms and to use the Site only in accordance with applicable laws and regulations. These Terms apply to all visitors and users of the Site. If you do not agree to these Terms, please do not use the Site.
We may update or modify these Terms at any time. If we do, we will post the revised Terms on this page with the “Last Updated” date below. Your continued use of the Site after any changes become effective constitutes your acceptance of the revised Terms.
This Site is operated from the United States and is intended for users located within the United States. If you access the Site from outside the U.S., you do so at your own risk and are responsible for compliance with local laws. As of now, our Site does not offer the option to create personal user accounts. If we introduce such functionality in the future, we will update these Terms accordingly and provide notice where appropriate
By accessing and using this Site, you represent and warrant that (i) you are at least 18 years old, or at least of the legally required age in your jurisdiction, and have the legal capacity to enter into a binding agreement; (ii) you are acting in your own name or, where applicable, as a representative of a company or other organization with full authority to act on its behalf; (iii) you have read, understood, and agreed to be bound by these Terms of Service and our Privacy Policy; and (iv) you will use the Site in accordance with all applicable local, state, and federal laws and in good faith.
You further agree that you will not engage in any activity that may compromise the integrity, security, or proper operation of the Site. In particular, you agree not to (i) copy, distribute, or disclose any part of the Site except where explicitly permitted; (ii) use automated systems, including bots, crawlers, or spiders, to access the Site, unless such access is provided by features of the Site itself; (iii) transmit spam, unsolicited messages, or engage in deceptive activities such as phishing, spoofing, or data scraping; (iv) interfere with or attempt to disrupt the infrastructure or functionality of the Site, including any effort to gain unauthorized access to systems or data; (v) upload or introduce malicious code such as viruses or worms; (vi) violate any intellectual property rights of Palm Grove Social or any third party; (vii) impersonate any person or misrepresent your identity or affiliation; (viii) harass, threaten, defame, or otherwise cause harm to other users, site visitors, or Palm Grove Social staff; (ix) attempt to reverse engineer, decompile, or otherwise analyze the source code or structure of any part of the Site; (x) bypass, disable, or interfere with any security measures or access controls used on the Site; or (xi) use the Site in any way that infringes on the rights of others or facilitates unlawful conduct.
You also confirm that you are not using the Site for investigative, journalistic, or any other undisclosed purpose that Palm Grove Social would reasonably expect to be made aware of. If you are using the Site with a specific intention or interest—professional, commercial, or otherwise—that is relevant to our operation or your interaction with us, you agree to disclose this information promptly in writing, whether at the beginning of your use or at any point such circumstances arise.
Some features or services offered on this Site may require payment. In such cases, you may be asked to provide valid and up-to-date payment information—such as credit card or bank account details—either directly to Palm Grove Social or to a trusted third-party payment provider working on our behalf. By submitting payment details, you confirm that you are authorized to use the chosen payment method and that all information provided is accurate.
Prices for our services are determined solely by Palm Grove Social and may be adjusted at our discretion. We may choose to offer discounts, credits, or promotional rates to some users. Such offers are granted voluntarily and do not create any entitlement or expectation for future discounts, whether in similar situations or otherwise.
Unless explicitly stated otherwise, all payments are non-refundable. This includes cases where services are only partially used. You are responsible for ensuring timely payment of all applicable charges and fees related to the use of paid services. Where required by law, you are also responsible for any taxes, duties, or levies that may apply.
We reserve the right to modify pricing or payment terms at any time. In such cases, we will provide notice before the change takes effect. Your continued use of any paid feature after a pricing change constitutes your acceptance of the updated terms.
We reserve the right to deny or suspend access to this Site—either temporarily or permanently—at any time and for any reason, including if we believe that your use of the Site violates these Terms of Service, applicable laws, or compromises the integrity or functionality of the Site.
If we choose to limit or terminate your access, we may notify you by email or through any other reasonable means. The termination will take effect immediately upon delivery of such notice. Even if your access to the Site is suspended or revoked, these Terms of Service will continue to apply to your prior use of the Site.
Palm Grove Social also reserves the right to modify, restrict, or discontinue all or any part of the Site at its sole discretion and without prior notice. We are not liable for any consequences resulting from such changes, suspensions, or discontinuations.
In cases where we believe an individual poses a risk to the integrity, security, or lawful use of the Site, we may block or restrict their access entirely. This applies regardless of whether or not that individual previously used the Site under a different identity.
We also reserve the right to take legal action where necessary, including seeking injunctive or equitable relief.
The Site may contain links to third-party websites that are provided for informational purposes and user convenience only. The presence of a link does not constitute an endorsement by Palm Grove Social, nor does it imply any association with the operators of the linked sites.
Palm Grove Social has no control over the content, availability, or security of external websites, and we are not responsible for any materials, products, services, or information they provide. Your use of any third-party website is entirely at your own risk, and you are solely responsible for evaluating whether the content or offerings of such sites meet your needs.
Third-party websites are governed by their own terms of use and privacy policies. Palm Grove Social expressly disclaims any liability that may arise from your use of third-party websites, including but not limited to damages, losses, or disputes of any kind.
While we are under no obligation to monitor or manage links to external websites, we reserve the right to remove or restrict such links at any time and for any reason, without prior notice.
All content made available through the Site—including but not limited to text, graphics, layout, design elements, logos, photos, audio, video, software, code, and other materials (“Proprietary Material”)—is owned by Palm Grove Social or its licensors, unless otherwise indicated. This Proprietary Material is protected by copyright, trademark, and other applicable intellectual property laws in the United States and internationally.
You may not copy, reproduce, distribute, modify, display, perform, republish, download, store, transmit, or create derivative works of any Proprietary Material from the Site without the prior written permission of Palm Grove Social, unless otherwise permitted by law or as explicitly stated on the Site. Any unauthorized use of Proprietary Material may violate applicable laws and is strictly prohibited.
Palm Grove Social also retains all rights in the selection, coordination, arrangement, and enhancement of its content as a collective work under U.S. copyright law.
The trademarks, logos, and service marks displayed on the Site—including but not limited to the name “Palm Grove Social” and any associated logos—are the registered and/or unregistered marks of Palm Grove Social. Any use of these marks without our express prior written consent is strictly prohibited. Other marks appearing on the Site may be the property of third parties and are used with permission or under license.
If you choose to submit ideas, suggestions, or feedback related to the Site or our services (“Feedback”), you agree that such submissions are voluntary and non-confidential, and that Palm Grove Social is free to use the Feedback in any way and for any purpose without restriction or obligation to you. By submitting Feedback, you also acknowledge that Palm Grove Social may already have similar ideas under development or consideration.
All communications you send to us, including emails and other correspondence, become the sole and exclusive property of Palm Grove Social upon submission.
The Site is provided on an “as is” and “as available” basis without any warranties or conditions of any kind, whether express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Palm Grove Social does not guarantee the accuracy, completeness, or usefulness of any content made available through the Site. We also do not warrant that the Site will be error-free, uninterrupted, or that it will always function securely or be free from viruses or other harmful components.
To the fullest extent permitted by law, Palm Grove Social disclaims all responsibility and liability for (i) any errors, inaccuracies, or omissions in the content; (ii) any personal injury or property damage that may result from your access to or use of the Site; (iii) any unauthorized access to or use of our servers and any personal or financial information stored on them; and (iv) any events or circumstances beyond our reasonable control.
In no event shall Palm Grove Social, its affiliates, or their corporate partners be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages. This includes, without limitation, damages for lost profits, lost data, loss of goodwill, computer or system failure, or the cost of obtaining substitute services, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain types of damages, so parts of this limitation may not apply to you.
If, despite these disclaimers, Palm Grove Social or its affiliates are found liable for any damages, the total cumulative liability shall not exceed the greater of (i) one hundred dollars ($100) or (ii) the total amount you paid to Palm Grove Social in the six months preceding the event giving rise to the claim, to the extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless Palm Grove Social, along with its officers, directors, employees, agents, attorneys, insurers, successors, and assigns (collectively the “Indemnified Parties”), from and against any and all liabilities, claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to (i) your use or inability to use the Site; (ii) your breach or violation of this Agreement; (iii) your violation of any applicable law or the rights of any third party; and (iv) any content you submit or transmit through the Site, including but not limited to content that infringes on the intellectual property rights of others or is otherwise unlawful.
You also agree to indemnify the Indemnified Parties for any liabilities resulting from your use of automated tools such as robots, spiders, crawlers, or similar data gathering or extraction methods, or any other conduct that places an unreasonable load on our infrastructure.
Palm Grove Social reserves the right, at its sole discretion and expense, to assume exclusive control over the defense and settlement of any claim subject to this indemnification. You agree not to settle any claim without prior written approval from Palm Grove Social.
Please read this section carefully, as it affects your legal rights.
In the event of any disagreement or claim arising from your use of the website, you agree to first contact Palm Grove Social by email. Both parties will make a good-faith effort to resolve the issue informally and in writing. If no resolution is reached within thirty days of initial contact, the matter may be considered a formal dispute.
You and Palm Grove Social agree that any such dispute, claim, or controversy (collectively “Disputes”) relating to your use of the website or to these Terms will be resolved through binding individual arbitration, rather than in court. However, either party may bring an eligible claim in small claims court, provided it is pursued on an individual basis and not as part of a class, consolidated, or representative action.
You and Palm Grove Social waive the right to a jury trial and agree not to initiate or participate in any class action or other representative proceeding. Unless both parties agree in writing, the arbitrator may not consolidate more than one person’s claims and may not preside over any form of a class or representative proceeding.
Arbitration will be conducted by the American Arbitration Association (AAA), under its applicable rules for consumer-related disputes. A party seeking arbitration must provide a written demand in accordance with AAA rules. The arbitrator will be selected from AAA’s roster and be either a retired judge or an attorney licensed in California.
Unless otherwise agreed, the arbitration will take place in Los Angeles, California. If your claim is for ten thousand US dollars or less, the arbitration will proceed based on written submissions, unless a hearing is requested and deemed necessary by the arbitrator. For larger claims, the hearing process will follow AAA rules. Hearings may take place remotely if both parties agree.
The arbitrator will apply California law in accordance with the Federal Arbitration Act and will issue a written decision. The arbitrator’s authority is limited to individual claims and relief. Any award must comply with the limitations set forth in the section on “Disclaimers.” The arbitrator may award only such relief as is necessary for the individual claim at hand.
Responsibility for arbitration fees will be determined in accordance with AAA rules.
Unless otherwise stated in Section 7 or expressly agreed in writing, these Terms and your use of the website are governed by the laws of the State of California, USA. This provision is intended solely to define the legal framework for interpreting these Terms and does not affect any mandatory consumer rights under the laws of your local jurisdiction.
Nothing in these Terms creates or is intended to create any form of agency, partnership, joint venture, employment, or franchise relationship between you and the operator of the Site. Your use of the website does not establish any such relationship.
Failure by PGS to enforce any provision of these Terms will not be considered a waiver of that provision or any other rights. These Terms constitute the complete and exclusive agreement between you and PGS regarding your use of the Site and supersede any prior agreements or communications, whether written or oral.
The provisions of these Terms are intended to be interpreted in a manner that makes them valid, legal, and enforceable. Except for the “Class Action Waiver” in Section 7, if any provision is found to be wholly or partially invalid, illegal, or unenforceable, then:
(i) such provision will be modified to the extent necessary to make it valid, legal, and enforceable, or (ii) if it cannot be modified, it will be removed without affecting the remaining provisions.
You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms without your consent, including to:
(i) a parent or subsidiary, (ii) an acquirer of our assets, or (iii) a successor entity.
These Terms will be binding upon and inure to the benefit of PGS and its successors and assigns.
PGS reserves the right, at its sole discretion, to update, change, modify, add to, or remove any part of these Terms or the Privacy Policy at any time. We may also revise, improve, suspend, or discontinue the Site or any part of its content, temporarily or permanently, with or without notice. These changes take effect immediately unless stated otherwise.
We will make reasonable efforts to notify you of material changes, for example by email or a notice on the Site. However, we are not responsible if you do not receive such notice. If you do not agree with any changes to these Terms, you must stop using the Site. Your continued use of the Site after changes have been published will mean that you accept and agree to those changes.
We may also limit certain features or restrict access to parts or all of the Site without prior notice or liability.
This Agreement is made solely between you and PGS. No third party shall have any rights to enforce or rely on any provision of this Agreement.
You agree to receive all notices, agreements, disclosures, and other communications (collectively referred to as “Notices”) electronically. This includes, without limitation, notices sent by email or made available through postings on the Site. You acknowledge that electronic Notices meet any legal requirement that such communications be in writing.
Unless otherwise specified in this Agreement, any Notices required under this Agreement must be in writing and will be considered duly given:
(i) upon delivery, if personally delivered or sent by certified or registered mail with return receipt requested;
(ii) when receipt is electronically confirmed, if sent by email or facsimile; or
(iii) on the following day, if sent for next-day delivery by a recognized overnight courier service.
This Terms of Service was last updated on: 22/05/2025